i newspaper on X: "📦 Online shoppers who wish to send back unwanted goods to Zara must now pay a £1.95 fee. Customers can continue to return or exchange items in store
![ZARA SATIN FLORAL Print Shirt & Trousers Scarf Co Ord Set M WORN ONCE NO RETURNS £35.00 - PicClick UK ZARA SATIN FLORAL Print Shirt & Trousers Scarf Co Ord Set M WORN ONCE NO RETURNS £35.00 - PicClick UK](https://www.picclickimg.com/ARsAAOSwntVlJGfl/ZARA-Satin-Floral-Print-Shirt-Scarf-Size.webp)
ZARA SATIN FLORAL Print Shirt & Trousers Scarf Co Ord Set M WORN ONCE NO RETURNS £35.00 - PicClick UK
The end of free returns looms as Zara follows Next with £1.95 charge and firms count cost of serial refunders
![Zara shopper jailed and handed lifetime ban for tricking retailer's returns policy - Irish Mirror Online Zara shopper jailed and handed lifetime ban for tricking retailer's returns policy - Irish Mirror Online](https://i2-prod.mirror.co.uk/incoming/article9628827.ece/ALTERNATES/s615/2_Zara-store-entrance-in-Eaton-Center-The-company-is-a.jpg)
Zara shopper jailed and handed lifetime ban for tricking retailer's returns policy - Irish Mirror Online
![Shoppers divided over Zara's new returns policy that charges £1.95 on online orders | The Independent Shoppers divided over Zara's new returns policy that charges £1.95 on online orders | The Independent](https://static.independent.co.uk/2022/05/14/16/newFile.jpg?width=1200)